Privacy Policy

Lakeville Off‑Road LLC
Last Updated: April 2026

Lakeville Off‑Road LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us online or in person, including through our website, estimate requests, scheduling, and communication channels.

We take your privacy seriously and work to ensure your information is handled securely and responsibly.

Information We Collect

Information You Provide to Us

We may collect personal information when you:

• Request an estimate

• Approve work or schedule an appointment

• Contact us by phone, email, website form, or social media

• Make a payment or parts deposit

• Provide vehicle information for service

This may include:

• Name

• Email address

• Phone number

• Vehicle information (VIN, license plate, year/make/model)

• Billing or shipping information (if applicable)

• Messages or notes you send us

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Basic analytics data

This information helps us improve website performance and user experience. It is not used to personally identify you.

How We Use Your Information

We use your information to:

• Provide estimates and service recommendations

• Communicate updates and scheduling information

• Process payments and parts deposits

• Order parts for your vehicle

• Improve our website and customer experience

• Maintain internal records and compliance

We only use your information for legitimate business purposes related to servicing your vehicle.

How We Share Your Information

We may share your information only with:

• Parts suppliers or distributors (to order parts for your vehicle)

• Payment processors (to securely process deposits or invoices)

• Service platforms we use for estimates, scheduling, or communication (such as Tekmetric)

We do not sell, rent, or trade your personal information.

Data Security

We take reasonable measures to protect your information, including:

• Secure systems for estimates and invoicing

• Limited access to customer data

• Encrypted payment processing

No method of transmission or storage is 100% secure, but we follow industry‑standard practices.

Your Choices

You may request:

• A copy of the information we have about you

• Corrections to inaccurate information

• Deletion of your information where legally permitted

To make a request, contact us using the information below.

Cookies & Tracking

Our website may use basic cookies or analytics tools to improve functionality. You can disable cookies in your browser settings.

Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices of those sites.

Legal Disclosure

We may disclose information if required by law or if necessary to protect our rights, safety, or property.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can reach us at:

Lakeville Off‑Road LLC
Lakeville, MN
Email: service@lakevilleoffroad.com
Phone: 612-756-0177